Ongoing Customer Support for all your cardholder enquiries

EcorePay is committed to providing unrivalled payment support to merchants and their customers, for the lifetime of their relationship with EcorePay.

EcorePay Customer Support

Our dedicated customer support department is available to assist your customers with all their transaction and payment needs. With phone, email support and online chat, our specialists team will resolve all payment issues as quickly and seamlessly as possible, ensuring ongoing customer satisfaction, and maximum payment acceptance, easily, quickly and securely.

Customer Support (International) +1 800 466 85 67

Customer Support (US Toll Free) 800 466 85 67

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Merchant Support

When you become an EcorePay merchant, you will be provided with a personal account manager who will work with you personally throughout your relationship with EcorePay. Your merchant support manager will provide you with their specific contact details upon sign up.

For all other enquiries, please call us on +1 800 466 85 67 use our online enquiry form and a Merchant Support Representative will contact you within 48 hours.


Check our frequently asked questions regularly for the latest information on account sign up, merchant processing, payments, requirements, restrictions and more. Click here.